OUR COMMITMENT TO PRIVACY
WHAT INFORMATION DO WE COLLECT AND WHY?
When you visit our Website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Website use information collected on an aggregate basis as you and others browse our Website. Personal Information You Choose to Provide
In some circumstances, when purchasing products or registering for a promotional contest, Alphapets.ae will require your name, postal address, e-mail address, as well as certain other information that you may agree to offer. We may collect and process the following personal information about you:-
Credit card number
Home and business phone number
Other personal information
Email Information: In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Web Site Use Information Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect o notify you about important changes to our Website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’’ personal information. As a customer, you will be given the opportunity, at least once per contact, to notify us of your desire not to receive these offers.
WE DO NOT SELL OUR LIST
We will not sell your name to a third party for the purposes of their advertising to you. We may send information to you from complementary service providers in order to inform you of their services when we believe you will benefit from these services, but we will not share information about you with these third parties.
WHAT ARE COOKIES?
Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
WEB SERVER LOGS
Server logs help us collect important business and technical statistics. The information in the logs lets us trace the paths followed by users to our Website as they move from one page to another. Web server logs allow us to count how many people visit our Website and evaluate our Website’s visitor capacity. WE do not use these logs to capture your individual email address our any personally identifying information about you.
HOW DO WE USE INFORMATION WE COLLECT FROM COOKIES AND LOGS?
We use Website browser software tools such as cookies and Web server logs to gather information about our Website users’ browsing activities, in order to constantly improve our Website and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Website to better meet the needs of our customers and prospective customers.
HOW DO WE SECURE INFORMATION TRANSMISSIONS?
When you send confidential personal information including credit card numbers to us on our Website, secure server software that we have licensed, encrypts all information you input before it is sent to use. The information is scrambled en route and decoded once it reaches our Website. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to you transmitting the information. For that reason, we ask that you do not send confidential information such as credit card or account numbers to use through an unsecured email.
HOW DO WE PROTECT YOUR INFORMATION?
We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
EMPLOYEE ACCESS, TRAINING, AND EXPECTATIONS
Our corporate values, ethical standards, policies and practices are committed to the protections of customer information. In general, our business practices limit the use and disclosure of such information only to authorized persons, processes and transactions.
WHAT ABOUT LEGALLY COMPELLED DISCLOSURE OF INFORMATION?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
WHAT ABOUT OTHER WEBSITES LINKED TO OUR WEBSITE?
WHAT ABOUT CONTESTS AND PROMOTIONS?
When we run a contest or promotions relating to this Site, it will be accompanied by a set of rules and/or guidelines. The rules for each contest or promotion will specify how the information gathered from you for entry will be used and disclosed.
WHAT ABOUT ONLINE SURVEYS?